Our Terms Shape Your Account
These terms govern how your main188 account works, what you can expect from us, and what we need from you. We've written them to be clear about account...
Policy Foundation & Jurisdiction
main188 operates under the laws applicable to supported regions in Indonesia where our services are legally offered. These terms apply to every account holder and cover the full scope of your interaction with our platform—from registration through deposits, gameplay, withdrawals and account closure. We maintain these standards to protect your account, your funds and your gaming experience. All disputes are resolved according
to the jurisdiction where your account is registered, and we commit to fair treatment across every transaction.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Get Help With Your Account
Live Chat Support
Reach our team instantly through the chat widget on your account dashboard. We respond to account questions, payment issues and gameplay clarifications during business hours.
Email Support
Send detailed account concerns to [email protected]. Include your account ID and a clear description of your issue. We aim to respond within 24 hours.
Account Settings
Manage your own account limits, payment methods and notification preferences directly in your dashboard. Changes take effect immediately for most settings.
Why These Terms Matter
Account Protection
Your account is secured with encryption and multi-factor authentication. We never share your payment details with third parties and store all data according to Indonesia data protection standards.
Fair Gameplay
All games on main188 use certified random number generators. Game outcomes are independent of your account history, deposit size or loyalty status. Audit reports are available on request.
Transparent Payouts
Withdrawal requests are processed within the timeframe stated at checkout. QRIS, DANA, OVO and GoPay transfers move directly to your registered account without hidden fees.
Dispute Resolution
If you believe a transaction was incorrect or a game outcome was unfair, file a dispute through your account. We investigate within five business days and respond with findings.
Account Closure
You can close your account anytime through settings. Any remaining balance is returned to your original payment method within the stated processing window.
Compliance Audits
main188 undergoes regular compliance reviews to ensure we meet Indonesian regulatory expectations. Audit summaries are published annually on our corporate site.
How Our Terms Align Across Pages
| Privacy Policy | Covers data collection, storage and sharing. These terms focus on account rules and gameplay. Both documents apply to your account simultaneously. |
|---|---|
| Payment Terms | Deposit and withdrawal rules are detailed here. Our Privacy Policy explains how payment data is handled. Check both when setting up your payment method. |
| Bonus Terms | Promotional offers have separate eligibility rules published on the promo board. These core terms establish the foundation all promotions sit on top of. |
| Responsible Account Use | Account limits and self-management tools are described here. We encourage you to set deposit caps and session timers that match your comfort level. |
| Dispute Procedures | This page outlines how we handle disagreements. Our Privacy Policy explains what data we use during investigations. Both processes work together. |
| Account Closure | Permanent account closure is covered in these terms. Temporary breaks are managed through your account settings without needing to close permanently. |
| Updates to Terms | We notify you of material changes via email and in-app alerts. You can review the full history of term updates in your account documentation archive. |